Digital Product Purchase Policy for Design Home Space (www.designhomespace.com)
1. Nature of Digital Products
All digital products available in our store (such as downloadable files, e-books, guides, templates, and design packs) are delivered electronically.
After completing your purchase, you’ll receive an email containing a secure download link or access to your product.
No physical items will be shipped.
2. Access and Delivery
Once payment is confirmed, digital products are made available for immediate download.
Please make sure the email address you provide at checkout is correct, as all download links are sent to that address.
If you don’t receive your file within a few minutes, check your spam or promotions folder, or contact us at [your email address].
3. Refunds and Cancellations
Because digital products are instantly accessible, all sales are final.
We cannot offer refunds, cancellations, or exchanges once the file has been downloaded or accessed.
However, if you experience any issues with your download (e.g. damaged file, wrong item, or technical problem), please contact us at [your email address] within 7 days of purchase.
We’ll review the situation and provide a replacement or alternative solution.
4. License and Use
All digital products are for personal use only, unless otherwise stated.
You may not resell, share, distribute, or reproduce the files in any form, whether digitally or physically.
For any commercial or educational use, please contact us to discuss licensing options.
5. Copyright
All digital content, including artwork, text, and design elements, remains the intellectual property of Design Home Space / Design Kids Space.
Purchasing a digital product does not transfer copyright or ownership — it grants you a non-exclusive, non-transferable license to use the file for personal purposes.
6. Technical Support
If you encounter technical issues (e.g. trouble downloading or opening the file), please contact our support team.
We’re happy to help ensure you receive your product and can use it without problems.